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ConvoScore

AI chat that replaces contact forms and scores leads

Compiled by Amit KumarFacts checked Updated 9 min read

Compiled from ConvoScore's own pages and the sources listed at the end of this page. How these pages are made

ConvoScore at a glance

Category
Marketing
What it does
AI chat that replaces contact forms and scores leads
Pricing
Free plan + paid upgrades
Official site
convoscore.com
In one line
AI chat that replaces contact forms and scores leadsFrom the vendor's published pages, checked October 8, 2026. Not a score.
On this page

ConvoScore is an AI chat widget that replaces a website's contact form, asks each visitor what they need, and scores the request High, Medium or Low before it reaches your inbox. It is built for small B2B sales teams. A free plan covers one site and one chatbot; Starter costs $49 a month.

MPAT read the ConvoScore homepage, the ConvoScore pricing page, the FAQ, the security page and the legal pages on 8 October 2026. This page is compiled from those pages and from the maker's own product screenshots, not from a hands-on test: MPAT did not create an account or embed the widget. ConvoScore was listed on Fazier with a launch date of 7 October 2026, after an earlier, unfeatured Product Hunt post dated 8 September 2026. It also launched on the MPAT launch board, where this listing lives at /tools/convoscore.

ConvoScore in one paragraph

ConvoScore is a lead-qualification chatbot for company websites. Instead of a five-field "Contact us" form, visitors type what they want in a chat bubble or an inline panel. Google's Gemini model runs the conversation and pulls out the visitor's name, company, need and urgency. A fixed rule set then labels each finished request High, Medium or Low, and the request lands in a dashboard with the full transcript and an email alert. Setup is one script tag. As of 8 October 2026, the Free plan covers one site and one chatbot and shows a small ConvoScore badge; Starter is $49 a month or $490 a year, and Growth is $129 a month or $1,290 a year, billed in US dollars through Paddle. It suits small sales teams whose form inbox fills with unsorted messages. It is a one-person, bootstrapped product based in Istanbul, so larger buyers should weigh support capacity.

What ConvoScore does

The features below come from the homepage and the ConvoScore FAQ, read on 8 October 2026, plus the dashboard screenshots the maker posted with the Fazier launch.

  • A chat in place of the form. The widget runs as a floating bubble, as an inline panel on a page such as pricing or contact, or as both. The vendor says the script loads asynchronously.
  • Structured capture. The AI turns free text into fields: name, company, role, need and urgency. The homepage says conversations can run in up to 8 languages.
  • Rule-based priority. Each finished conversation gets a High, Medium or Low label, with the reason shown next to it. The maker's screenshots also show a numeric score beside the label.
  • A request dashboard. Requests appear in a filterable list with the transcript and extracted fields. Chats that ended early sit in a separate Conversations view for manual follow-up.
  • A no-code studio. You set the persona, greeting, quick replies, which fields to ask for, colours and panel size. Published changes go live without reinstalling the script.
  • A/B tests. The FAQ says each chatbot can run A/B variants, and the dashboard help text says the control variant is your existing page, so the chat can be tested against your current form.
  • Bring your own Gemini key. Each site can use the platform's key or your own Google Gemini API key, billed under your Google account.

You can try the widget without signing up on the vendor's live demo, which runs on a fictional e-commerce analytics site.

How the scoring works

The homepage lists four inputs to the score: how complete the visitor's answers are, how urgent the stated need is, company size, and how clear the reason is. The FAQ calls this a transparent rule set, but the fields it reads are extracted by a language model, and the FAQ itself says scores can be wrong and should mean "look at this first". You can re-tag any request by hand.

An optional lead-verification setting, described in the ConvoScore privacy policy, sends the company name, email domain and, if the company checks out, the visitor's name to the search provider Tavily, so Gemini can extract company facts and a job title. If you switch it on, say so in your own privacy notice.

Who it is for, and who should skip it

A good fit if you run a B2B or service website where most inbound leads arrive through a contact form, and a small team spends time sorting real buyers from mistaken or low-intent messages.

Skip it if you need a support desk that answers product questions from your documentation; the vendor's comparison pages treat bots that answer from your content, such as Chatbase, as a different job. Skip it too if you need multi-user roles, SSO or an uptime guarantee below Enterprise, or a list of ready-made CRM integrations; MPAT found none, and Growth offers integrations on request. Conversation text is processed by Google's Gemini API, mainly in the United States.

Plans and prices

USD, checked 8 October 2026, from the ConvoScore pricing page. Paid plans renew automatically, monthly or yearly; tax is added at checkout by Paddle.
PlanPriceWhat you getWhere the tier stops
Free$0, no card1 site and 1 chatbot, full visual builder, AI conversations with lead capture and scoring, an email alert for every new request, analyticsWidget shows a small ConvoScore badge; one site only; usage limits apply but are not published as numbers
Starter$49 a month, or $490 a yearEverything in Free, up to 5 chatbots, badge removed, ready-made design presets, quick replies, email support with a reply within 1 business dayNo priority support or guided onboarding
Growth$129 a month, or $1,290 a yearEverything in Starter, up to 25 chatbots, priority support with a reply within 6 hours, integration requests built by the vendor, a guided onboarding sessionNo multi-user roles, SSO or SLA
EnterpriseContact salesUnlimited chatbots across several sites, multi-user access with roles, SSO, custom data retention, a DPA, an SLA and a dedicated support channelPrice not published

Yearly prices equal ten months of the monthly price, which the pricing page labels "2 months free". The ConvoScore terms of service, updated 28 August 2026, say the free plan is "subject to usage limits", and an in-app billing note mentions a monthly lead limit on Starter, but no page gives a number.

Per the ConvoScore refund and cancellation policy, also dated 28 August 2026, your first paid purchase carries a 14-day money-back guarantee, once per account. After that, monthly plans are not pro-rated, and annual plans are refunded pro-rata only for an unresolved fault. If a renewal fails, the site falls back to the free plan without losing data.

Privacy, data and terms

The ConvoScore security page, updated September 2026, says lead, transcript and score data sits in a managed PostgreSQL database run by Neon in Frankfurt (AWS eu-central-1). The privacy policy, updated 20 September 2026, says Vercel compute, the Gemini API and transactional email run mainly in the United States. The security page names Brevo for email while the privacy policy names Google Workspace, so the two pages disagree on that point.

For your visitors' data you are the controller and ConvoScore is your processor; a signed DPA is available on request. The vendor says conversations are never sold or added to third-party training data. Lead records are kept until you delete them, server logs for up to 30 days, and account data is deleted within 30 days of closing the account.

The terms set Turkish law and Istanbul courts, a minimum age of 16, and a 99.9% uptime target with no contractual SLA. The ConvoScore about page names the founder and sole developer, Ilkay Bora, a software engineer in Istanbul, and says the product is bootstrapped with no outside investors. MPAT found no SOC 2 or ISO 27001 claim on the site.

How it compares to tools already on MPAT

MPAT lists no other chatbot built only to qualify website leads; these are the closest.

  • XBert, the AI employee for calls, SMS and chat, lists a public price of $99 a month for 100 sessions, then $0.99 per extra session, with no forever-free plan, per its MPAT listing checked 3 October 2026. XBert covers phone, text and chat across the funnel; ConvoScore does one job on your website and starts free.
  • Chat.sh, the AI help center that answers with citations, has a free plan with 100 AI answers a month and a one-time Lifetime plan at $399, per its MPAT listing checked 2 October 2026. Chat.sh answers questions from your docs; ConvoScore asks the visitor questions and ranks the request.
  • NiroHelp, the WordPress help desk with AI answers, keeps its free plan without AI and adds the AI chatbot on Starter at $9.99 a month, per its MPAT listing checked 28 September 2026. NiroHelp is for support tickets on WordPress; ConvoScore works on any site and is aimed at sales leads.

For other lead-generation and outreach tools, browse marketing tools on MPAT.

Is ConvoScore free?

Yes. The free plan needs no card and covers one site and one chatbot with AI conversations, scoring, email alerts and analytics, with a ConvoScore badge on the widget. Its usage limits are not published as numbers. Checked on 8 October 2026.

How much does ConvoScore cost?

Starter is $49 a month or $490 a year, and Growth is $129 a month or $1,290 a year. Enterprise pricing is by contract. Prices are in US dollars, with any sales tax or VAT added by Paddle at checkout.

What is ConvoScore used for?

Replacing a website's contact or demo-request form with a short AI conversation, so each inbound request arrives with structured fields, a transcript and a priority label that tells sales whom to call first.

Which AI model does ConvoScore use?

Google's Gemini API, according to the FAQ and terms, with the option of your own Gemini key per site. The High, Medium or Low label comes from a rule set applied to the fields Gemini extracts.

Does ConvoScore train AI on visitor conversations?

No, according to the security page, which says conversations are not sold or added to third-party training data and cites Google's paid API terms for Gemini.

Sources

Plan names, prices and plan limits come from the pricing page, and billing, refund and renewal rules from the refund and cancellation policy and the terms of service, both dated 28 August 2026. Features come from the homepage, the FAQ and the vendor's comparison pages. Data handling comes from the security page and the privacy policy dated 20 September 2026, and company details from the about page and contact page. Launch dates come from the Fazier launch page and the Product Hunt product page. All pages were read on 8 October 2026.

ConvoScore pros and cons

Pros

  • Free plan with no card covers one live site and chatbot, including AI scoring and email alerts
  • Prices, refund rules and renewal terms are published in USD, with yearly plans at ten months' price
  • Scoring rules are named (answer completeness, urgency, company size, reason clarity) and requests can be re-tagged by hand
  • Names its AI provider (Google Gemini) and every sub-processor, with stored data in Frankfurt
  • Unfinished chats are kept, so leads who drop out mid-conversation are not lost
  • 14-day money-back guarantee on the first paid purchase

Cons

  • Free-plan and Starter usage limits are not published as numbers
  • Built and supported by one person; no contractual SLA or service credits on any plan
  • Conversation text is processed by Gemini and Vercel mainly in the United States
  • No list of ready-made CRM integrations found; Growth offers connectors on request
  • Multi-user roles and SSO only on Enterprise, which has no published price
  • Security page and privacy policy name different email providers (Brevo vs Google Workspace)

ConvoScore FAQ

Is ConvoScore free?

Yes. The free plan needs no card and covers one site and one chatbot with AI conversations, lead scoring, email alerts and analytics. The widget shows a small ConvoScore badge, and usage limits apply but are not published as numbers. Checked on the vendor pricing page, 8 October 2026.

How much does ConvoScore cost?

Starter is $49 a month or $490 a year, and Growth is $129 a month or $1,290 a year. Enterprise is priced by contract. Prices are in US dollars; Paddle adds any sales tax or VAT at checkout. Checked 8 October 2026.

What is ConvoScore used for?

Replacing a website contact or demo-request form with a short AI chat that collects the visitor's name, company, need and urgency, then labels each request High, Medium or Low so a sales team knows whom to call first.

Which AI model does ConvoScore use?

Google's Gemini API, per the vendor FAQ and terms. Each site can use ConvoScore's key or your own Gemini API key. The priority label comes from a rule set applied to the fields Gemini extracts.

Where does ConvoScore store data, and is it used for training?

Lead, transcript and score data is stored in a Neon PostgreSQL database in Frankfurt; app compute, the Gemini API and email run mainly in the United States. The vendor says conversations are never sold or added to third-party training data.

How is ConvoScore different from a help-center chatbot?

ConvoScore asks visitors questions and ranks the request for sales follow-up. Help-center bots such as Chat.sh answer questions from your documentation. ConvoScore's own comparison pages describe answer-from-content bots as a different job.

Can I get a refund on ConvoScore?

Your first paid purchase has a 14-day money-back guarantee, once per account. After that, monthly plans are not pro-rated and annual plans are refunded pro-rata only for an unresolved fault, per the refund policy dated 28 August 2026.

Alternatives to ConvoScore

Amit Kumar

Compiled by

Amit Kumar

Full Stack AI Strategist

Amit Kumar runs MPAT, the launch platform for AI products. He writes its tool pages and guides, and when he covers a tool he checks its pricing, credits and plan limits against the vendor's own pages, so readers know what a plan includes before they pay. He also leads the site's SEO and AI-focused content strategy.

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